I am running into some odd behavior when I try and do general address screening for SPL checks. I am taking names directly from the SPL list that I loaded yet when I screen them most are not getting blocked even though I am entering the exact name/country that is on the SPL list.
All the configuration is complete.
I have attached a document with some screen shots that might help.
I have made multiple changes to the detail control for the name.
I could not fit the last two screenshots one was of the SPL entry "EL DULCE" and the second was a shot of the results of the general address check when I entered EL DULCE and MX. The system did not find a match even though I entered the exact name.
It seems like if I enter the exact address of the entry from one of the denied party lists the system won't find it. It sometimes will match on other strings etc. I was able to get a hit for El CHAYO which is on the list, but when I took one of the other entries in the detail list and ran that address it doesn't find a match.