Hello All,
I have a question regarding messages for Export Declarations. We have setup our Processes and Activities for PLDA to have 4 different stages (Export Declaration, Export Declaration Accepted, Print Export Declaration and Receipt Export Confirmation).
Today when an a material is going to Turkey from Belgium, a form is needed and this is being done under a Message in the Communication Tab before we process the M7100 Export Declaration. Due to changes we now need to process this document after the Export Declaration has come back due to needing the registration number on the form.
The problem is once we process the M7100 Export Declaration, the document moves from Export Declaration to Export Declaration Accepted and I no longer have the message to process for the Turkey form. I have tried adding it to the Export Declaration Accepted Activity, but it will not appear until both the I6100 Message (Status Response Export) and I6110 Message (Release Export) have been received.
My question is how can I make this message for the Turkey form appear before I have both the I6100 and I6110 message? I have looked through the configuration settings and I cannot seem to find an activity sequence or similar field to make this happen.
Thank you in advance for any help you can give.