Hi Satish,
I know you have said that "all config is in place", but please check the following IMGpath:
- Global Trade Services
- > Risk Management
- >> Letter of Credit Processing
- >>> Activate Legal Regulation
Somewhere in that dialog, there needs to be an activation for Import or Export (whichever you are trying to achieve) corresponding to the Countries and/or Country Groups for the relevant transaction document.
For example, in the screen-shot below, any Export from China will be checked for LoC:
Does that make sense?
If you have already configured in that way, then please include a similar screen-shot, and details of the "trade route" for your document, in terms of the departure and destination countries.
Regards,
Dave